HOW WE’RE KEEPING YOU SAFE
We can’t wait to welcome you back through our doors.
If you’ve visited us before, things may look and feel a little different. We will be taking the utmost care to comply with government safety guidelines, to ensure it’s a safe and happy visit for everyone. Please read important information below on what to expect and how to prepare for your visit.
Tickets are available in fixed groups.
Please ensure that your group belongs to the same household or support bubble. Each group will be distanced from other groups by 1 metre, in line with government guidance. To allow for this social distancing, the number of tickets available has been dramatically reduced.
One wheelchair space is available per performance and can booked online.
If you are disabled and require a companion to make it possible for you to attend a performance, an access companion ticket is available free of charge.
If the performance you are attending takes place in our open-air Courtyard, please note that there are two types of tickets available:
Stalls (Seated) are wooden benches, on three sides. Gallery (Standing) is raised above the stalls on three sides and offers great views of the stage and Courtyard. There is a handrail to lean on.
HOW TO BOOK
Tickets can be purchased online on this website. You will be emailed an e-ticket after you book, which can be shown on your mobile device when you arrive.
If you experience any issues with booking, please get in touch at firstname.lastname@example.org.
If we are required by any COVID-19 government guidance or restrictions to cancel a performance, tickets may be exchanged or refunded.
We will email you ahead of your visit to update you on our procedures, but please check back here for information which may have changed since you booked your tickets.
Please arrive at least 30 minutes before the start time of the performance.
If you are travelling to Battersea Arts Centre on public transport, we ask that everyone aged 12 years and above uses a face mask or face covering for the duration of your journey.
When you arrive, entry to our the building will be through our Scratch Bar entrance, where you will be greeted by a member of our team. We will have a queueing system in place. There will be a hand sanitising station and a one-way system to ensure social distancing.
While you are in our building, you must abide by all relevant government guidance, and by all instructions given by our staff and signage.
You must not attend if you:
– believe you may be infected with COVID-19
– have experienced symptoms in the last 14 days
– have been in close proximity to anyone who has experienced symptoms in the last 14 days
– have been instructed to self-isolate.
Anyone who is clinically vulnerable is advised not to attend.
DURING THE PERFORMANCE
Please note that everyone aged 12 and above will be required to wear a mask during the performance. Unfortunately we will not be able to welcome latecomers.
You will be seated with your group. This will be at least one metre away from other groups and three metres away from the performer(s).
To keep all of our audience members safe and to comply with government guidelines on Covid-19, we ask that everyone stays in their allocated seat for the duration of the performance. There will always be at least one interval, where you can use the toilet or enjoy drinks at the Scratch Bar.
Please check the event page, for information about step-free access for the show you would like to attend. There is step-free access to the Scratch Bar, toilets and ground floor public spaces.
There are accessible toilet facilities across the building.
Due to social distancing guidelines, we have significantly reduced the number of seats in our performance spaces. There will always be at least one wheelchair space available, per performance. This can be booked online.
If you are disabled and require a companion to accompany you in order to attend the performance, you can book a free access companion ticket online.
FOOD AND DRINK
On arrival, your group will be allocated a table in our Scratch Bar, which will be yours for the duration of your visit. We will be operating table service. Tables will be at least one metre apart, as per government guidelines.
No drinks can be taken into our performance spaces or consumed during the performance, however you can enjoy drinks in our Scratch Bar before the show, and during the interval(s).
Please note that we will not be serving food.
FULL RISK ASSESSMENT
A full risk assessment has been carried out for Comedy in the Courtyard and can be found here: